Automated Service by Ascent
To meet the diverse needs of the service industry, Ascent’s service management solutions go far beyond the status quo! AutomatedService, the core of the back-office service system, is available in several offerings. We have solutions available for businesses that transact 100 to 50,000+ service requests per month.
The service management solutions have matured into Field Force Automation Solutions. Ascent now has the ability to automate all aspects of the service enterprise: Sales, Customer Service and Field Operations. One example is the wireless service ticket solution, MYTECH Clients looking to build competitive barriers are able to deploy the latest in wireless technology at a fraction of the cost of what large enterprises are spending
Automated Service has been designed to function with or without a back office accounting system
Ascent Business Systems is the only field service software provider to offer a complete "customer for life" portfolio. As your business grows, your AutomatedService investment is always protected with our trade-in/trade-up program. They invite you to utilize their experienced industry professionals to assist you and your staff in selecting the best Field Force Automation solution for your business.
Features available in all Automated Service versions:
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Detailed Customer Information
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Service Job History and Transactions
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User Definable Screens and Searches
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Flexible Service Invoicing System
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Detailed Service Job Costing
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Equipment and Warranty History
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Service Agreement Management
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Service Job Paging and Emailing
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Document Storage and Retrieval
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Graphical Reporting
